The Customer Requirements: A cornerstone of our fleet management program is collecting operational job data and conducting fleet audits and checks. This is done through our iTSSA tablet and desktop software. This allows fast, automated data collection by the fleet servicemen and immediate use of the information by the branch and customer. This means that we needed a tablet solution that could withstand the rugged outdoor nature of the tyre industry. We also needed it to have an extensive range of connective capabilities including ethernet, wifi, 4G, USB, bluetooth, barcode scanning and more. Carters needed to find all this in a tablet with responsive processing power at a reasonable price.
The End Result: The GlobComm ST16 tablet that was suggest ticked all the boxes and was rapidly rolled out to all stores and fleet servicemen. Since then we have been pleased with the performance and durability of these tablets. For our latest tablet deployment, going with the new GlobComm ST16k has been an easy decision.
About Us: Carters Tyre Service is a 100-percent New Zealand owned commercial and retail tyre company. The commercial tyre market is a very competitive industry and the superior service Carter’s provides, is one of our big point of differences. We provide this service by combining our product knowledge and range with the Carter’s fleet management program. This fleet management program allows us to track and report overall fleet health, minimize vehicle downtime and unscheduled work, improve safety with automatic notifications, while achieving the lowest possible cost per kilometre. As an independent, family owned business, we pride ourselves on providing the very best products and services for our customers’ vehicles and their fleets.
The Customer Requirements: FCL Metering is an end to end Metering Equipment Provider to the Energy Retail and Consumer markets. Specialising in bespoke installations, We provide Smart (AMI) and Legacy meter installations and asset management, including Data and Field Services.
We were needing a tough, reliable field device for a project to upgrade meter programs
Our Solution: We were offered a wide range of devices, making it easy to choose the best product for our needs. We also had a unit available from GlobComm for initial product testing and suitability, making it easy to see and use what was available in the brochure.
The End Result: The GlobComm ST16K was the right one for the project, enabling us to complete the project of upgrading 16,000 meters in locations where there was low or no cellular coverage.