If you cannot connect via a Spark SIM card but you can on other other networks and you have one of our 3G devices please complete the following:
Spark works on Band 850.
Go to SETTINGS
WIRELESS & NETWORKS
then CHANGE PREFERRED NETWORK NETWORK TYPE TO 3G
NETWORK OPERATOR – choose Spark 3G
To set your digital pen to work on the tablet, on the die of the pen is a pin hole. Press the button in that hole to activate the pen. Ensure the pen has batteries inserted
If you have made some changes in your devices operating system and it doesn’t then work right, whilst it isn’t covered by our warranty, we will help you to get it right.
Contact our technical support team, providing your device serial number. We will send you a link with instructions on how to clean the operating system out.
Because we have to get this from our manufactuer, please allow a couple of days for this free service.
We ship to most countries except those listed by any UN declaration. Goods will not be displatched until clear payment has been received by Global Communications Limited
If we do not have your requested model in stock, generally 20-working days. Your sales consultant will advise you at time of ordering
Refer to our warranty page.
Most work is carried out in our repair centers in New Zealand or Australia. In some cases they may be have to be returned to our factory but we have a real quick turnaround, generally 48-hours.